Enjoy up to 5 Years Peace of Mind!

INSURANCE COVER BY MUA

Galaxy Protect Plus by MUA offers additional protection forr your purchase. WIth MUA's coverage, you can trust that your products are well-protected and any issues will be promptly and professionally handled.

FREE LABOUR AND SPARE PARTS

Enjoy free labour and spare parts for repairs needed without additional costs, giving you peace of mind.

REPLACEMENT OR REFUND

If repairs are not feasible, we'll provide a replacement product of equal value and if the replacement cost exceeds the original purchase price, we'll issue a refund equivalent to the initial purchase price less any repair costs done.

TWO FREE INSPECTIONS

For non-portable appliances requiring repairs, benefit from two free inspections.

PRODUCT CATEGORY AND PROTECTION PERIOD

Terms & Conditions Apply

How to Make a Claim

  1. The Insured is required to contact the Administrator.
    Metro Management Services Ltd
    696 1688 5 500 6205 info@metro.intnet.mu
  2. The Insured will have to take the appliance to the Dealer's Authorized Repairer or the Authorised Repairer authorized by the Administrator, along with the Policy Schedule/Invoice.
  3. The Authorised Repairer will prepare an estimate/pre-authorization for a valid claim, to be approved by the Administrator.
  4. Administrator will then authorize repair by means of a specific claim number and amount admissible.
  5. The Insured will have to collect the appliance from the Authorised Repairer after repair.
    Any Labour/parts transport cost for repair beyond the scope of this policy have to be borne by the Insured