Returns

  1. Goods once sold are not exchangeable and non-refundable.
  2. You are required to check the condition and conformity of the products delivered at the time of delivery/collection, i.e. before you sign the delivery/collection slip.
  3. Suppose the customer notes that the delivery box is not sealed or is damaged or the products are not as ordered upon delivery or collection. In that case, the customer should not take delivery and inform the carrier or agent at the collection point for replacement.
  4. Once delivery has been made, we will not be liable for any breakages, nonconformity, or shortages of the products ordered.

Warranty

  1. Unless otherwise expressly stated, the warranty period for the product shall be one year from the date of purchase.
  2. The warranty terms shall be subject to the conditions stated on the warranty certificate of each specific product purchased.
  3. The customer should ensure that he receives a warranty certificate upon delivery/collection of each specific product.